FAQ
1. What is the delivery time for my order?
We aim to bring a little joy to your doorstep as quickly as possible! Our delivery time is typically 8-11 days, depending on your location. Each item is made to order with care, so we appreciate your patience as we create something special just for you.
2. Do you accept returns?
In our commitment to sustainability, we do not accept returns. Since all of our products are made to order, this helps us minimize waste and ensures that each piece is crafted with love specifically for you. However, your happiness is our top priority, so if there's any issue with your order, please let us know, and we'll do our best to make it right.
3. What if my item arrives damaged?
We stand by our Happiness Guarantee! If your item arrives damaged or broken, don’t worry—we’ve got you covered. Simply reach out to us with a photo of the damage, and we'll be happy to send you a replacement or offer a solution that ensures you're completely satisfied.
How are your products made?
We’re proud to say that all of our products are made to order. This means that when you place an order, your items begins to get crafted with care, ensuring it’s made just for you. This approach not only adds a personal touch to every piece but also helps reduce waste, supporting our commitment to sustainability.